Service Update: Third party outage caused temporary payment processing failures
Earlier today, our partner CashFlows® suffered from a power outage, which resulted in a complete reboot of their servers and an interruption of service. This caused some of our sites to experience temporary payment processing failures. This affected our sites for a period of approximately 5 to 6 hours. They have confirmed that the system is now running and that they will continue to monitor it overnight. For additional information on the incident, you can follow CashFlows® Service Alert.
Our apologies for any inconvenience this may have caused and we thank you for your understanding. Feel free to reach us directly at email@example.com if you have any further questions / concerns.
Our Partnership with CashFlows®
NewspaperDirect has been working with CashFlows® for a number of years now. This partnership is used to enable our sites to support a wide range of payment channels including, online, mobile and mail & telephone orders. They are used to support sites using the following currencies: Euro, GBP, NZD and AUD.